Guarantee: Your satisfaction is important to us, we guarantee that all products will arrive in excellent condition or we will, at our discretion replace or issue a refund for any damaged or defective items. Live items are guaranteed to arrive alive.
Return Policy: Items must be returned within 30 days, refunds will be given as credit back to the original payment method. For buyer faulted returns with free shipping offered the actual carrier shipping charges will be deducted from the refund. Wholesale orders are non-returnable. Damaged items must be reported to us within 48 hours of delivery and will be credited with store credit.
Return Policy Details: Because of complex packaging procedures we do not accept returns on any live items. Shipping and handling charges are non-refundable. Orders that are returned refused or undeliverable will be refunded LESS all outbound and inbound actual carrier shipping charges.
By making a purchase on this website, you agree that it serves as a contract and accept these terms, releasing Oceans Wonders LLC and its partners from any liability for misuse or damages resulting from the use of the products purchased.
