Payment Restrictions: Due to the COVID-19 Pandemic INTERNATIONAL parcels are NOT guaranteed and buyer acknowledges all responsibility for shipment once it has been accepted by USPS.  Orders that are returned undeliverable will be refunded LESS the actual shipping costs.

Guarantee: Your satisfaction is important to us, we guarantee that all products will arrive in excellent condition or we will replace or issue a refund for any damaged items.  Live items are guaranteed to arrive alive.  Shipping and handling charges are non-refundable.

Return Policy: Items must be returned within 30 days, refunds will be given as credit back to the original payment method.

Return Policy Details:  Because of complex packaging procedures we do not accept returns on any live items.  Refunds do not include S&H charges paid buy the buyer.